As a freelance Virtual Assistant, my services include order and refund processing, file maintenance, email handling, and video transcriptions. I am able to do these tasks with my knowledge and expertise of the following tools and applications: LimeLight, osTicket, GoogleSheets, Excel, Power BI, among many others.
I started working as a data entry staff and eased my way to becoming an assistant manager of a fulfillment team, leading a group of equally talented agents. These experiences made me confident to take on any tasks and challenges. I am a quick learner, detail-oriented and organized professional. I take pride in completing assignments ahead of time and with accuracy. I possess excellent communication skills both written and verbal.