I have 9 years of experience in outbound, serving U.S. and U.K customers, was trained in a medium-size BPO company in the Philippines and served as Team Lead for 2 years. I can provide services from Telemarketing, appointment setting, lead generation up to email support, delight your customers. Communication is my passion, and I firmly believe in by fully comprehending customers' reactions is very important in order to cater to their needs. Throughout the years of my experience as Outbound Sales / Telemarketer or even Lead Generator, was promoted as a Team Lead and have managed to hone skills that are very close to my personality and that I consider essential to quality sales output, such as patience, attentiveness, clarity, persuasiveness, positive attitude, time management, empathy, calmness, and promptitude. I am always willing to learn and will fully familiarize myself with the product in order to provide the best to the possible customer.