Your Virtual Everything!
Hello! I'm a writer/editor, social media guru, and savvy administrative specialist. I have five years of experience working as an administrative specialist delivering the best customer experience possible to my clients. A successful day is one with an empty inbox and happy clients, and I thrive on new challenges as I believe they help us to constantly grow and improve ourselves.
Skills:
- Customer service: answering emails, support tickets, helping with phone calls
- Administrative support: booking conference rooms & flights, ordering catering, data entry, research, crafting correspondence, you name it!
- Communication: Social media management, newsletter design and management, memos, emails, articles & blog posts
- Research: Detecting and problem-solving, compiling data and presenting reports, analysis and documentation
- Writing: Experience with editing reports, writing numerous and varied correspondences, blog posts, research articles & proposals, editing previously written drafts
- Competency: Adobe Connect, Adobe Photoshop, Microsoft Office Suite, WordPress, Animoto, Smartsheet, InfusionSoft, Grasshopper, Trello, Constant Contact, Mailchimp, GoToMeeting, joinMe
- Leadership: Remaining calm under pressure, keeping you apprised of project progression, project management
I am looking forward to working with you and helping you achieve success! We're a team, and I am committed to delivering quality service in a timely manner. Let me know how I can help you!
Work Terms
Availability: Monday to Friday; 9am-6pm, but there is room for flexibility depending on your needs!
Communication: Email, telephone and Skype
Please send initial communications to kfsutliff@gmail.com
All emails will be responded to promptly.
Payment Method: Guru Invoice and Paypal
Feedback:
If you are satisfied with the work I have provided, any feedback or testimonials you could provide are always greatly appreciated.
Mission:
My goal is to provide you with the best service possible, to always openly communicate with you, to ask clarifying questions when necessary, and to make sure you never doubt that I will be doing everything within my power to help you excel!
Additionally...
I would prefer tasks sent in writing with priorities and deadlines.
No upfront payment necessary.