To meet the needs of clients and develop long-term relationships, through providing innovative solutions.
Experience: 7 years in both Customer Service and Administration
Areas of expertise in Customer Service
• Customer Service Management and Satisfaction Enhancement
• Complaint Handling and Resolution
• Order Fulfillment
• Proficiency in Customer Service & Support
• Familiarity with platforms such as Amazon, Ebay, Shopify, etc
Areas of expertise in Administration
• Proficiency in MS Office Tools
• Calendar & Meeting Management
• Social Media Management
• Research & Records Management
• Administrative Management
Personal Skills
• Adaptable
• Dedicated
• Efficient
• Honesty and Integrity
• Independent and Self-Motivated
• Organized
• Reliable
Work Terms
Availability:30-60 hrs per week
Time Zone: EST (But flexible to work within other time zones)
Contact via email or phone