Experienced Customer Service Representative with a demonstrated history of working in various industries. Knowledge in Microsoft Office, Bank Reconciliation, Google Sheets, QuickBooks.
CUSTOMER SERVICE REPRESENTATIVE
Marquesa Pawnshop Inc.
May 2015 - Present
- Appraiser
- Cashier
- Journal Entry / Check and Balance of daily transactions (2015 - 2016)
- Clerical works / Reports
FREELANCE ONLINE ACCOUNTING / BOOKKEEPING
Various Small Businesses
November 2018 - October 2019
- Recording of transactions (bills, invoices, withdrawals and deposits)
- Financial reports and analysis
- Bank and credit card reconciliations
- Troubleshooting of account
- Setup of account in Quickbooks Online
CUSTOMER SERVICE REPRESENTATIVE
April 2014 - October 2014 (CA TELEMARKETING)
November 2010 - November 2011 (TELETECH BACOOR PHILIPPINES)
- Inbound / Outbound Calls
- Back office support
- Performs / answers customer request or inquiry (Telco Account)
- Used system applications in processing
Work Terms
10 -15 hrs / week (at night between 9-11 pm Philippine Time)
Mode of Communication : thru email