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Skills

  • cnm
  • Customer Service
  • FoxPro
  • FTP
  • LogMeIn
  • Microsoft
  • Software Design
  • Ssh
  • Technical Support
  • Customer Support

Services

  • Customer Support

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Provided customer service and technical support for Televox customers Worked from ticketing system and made outbound technical support calls. Fixed problems that occurred with Televox software, as well...

    cnmCustomer ServiceCustomer SupportFoxProFTP

  • Remote Support

    $25/hr Starting at $600 Ongoing

    Dedicated Resource

    Provided customer service and technical support for Televox customers Worked from ticketing system and made outbound technical support calls. Fixed problems that occurred with Televox software, as well...

    cnmCustomer ServiceFoxProFTPLogMeIn

About

Technical Support You Can Afford

Over 3 years of working in a customer service role
Over 12 years of working with computers both windows based and Mac based
Understanding of Microsoft Office Programs

TELEVOX SOFTWARE, Mobile, Alabama 03/2009 – 06/2012

Notification Technical Support Specialist
• Provided customer service and technical support for Televox customers
• Worked from ticketing system and made outbound technical support calls.
• Fixed problems that occurred with Televox software, as well as Microsoft software problems
• Accessed customer computers through www.logmein.com
• License tracking of current software on computers
• Worked with programs such as FoxPro, FTP/SSH programs, Microsoft Dynamic
• Installation of external hardware to computer and phone systems

Work Terms

As i would be working on your computers and maintaining them via remote access I would be open to working on your computers whenever works best for you. I prefer to do monthly contracts and be paid via Paypal or we can set up some sort of transfer via accounts.