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Skills

  • Business Process Outsourcing
  • Clean Programming
  • Email Services
  • Excel
  • Google Certified
  • Microsoft
  • Microsoft Office
  • Multitasking
  • Secretarial Support

Services

  • Superstar Secretary!

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I could answer your email on time, even when on the go! Over my 8 years of experience from the BPO industry, I have developed my skills in multitasking and the ability to work under pressure. I have improved...

    Business Process OutsourcingEmail ServicesMultitaskingSecretarial Support

  • Computer Literate

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am very well familiar with the use of computer. I have done multiple presentations, excel files with intermediate formulas and documents sorted in a way that all you need to search on your computer...

    Clean ProgrammingExcelGoogle CertifiedMicrosoftMicrosoft Office

About

Super Mom, reliable and honest worker , works with minimal supervision, Keen to details, English Pro

I have been working in customer service industry for more than 7 years and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am currently employed as Shipping escalations specialist for the World's Largest Search Engine though I will be leaving the company by August 30, 2019

My duties included caring for customers by updating them with their delivery and refund issues every now and then until their issues get resolved. This involves coordinating with our Support Experts for a possible system issue that's causing the process to be delayed and even coordinating with our shipping partners if need be for delivery issues.

My experience in the BPO industry has helped me be flexible and be amiable with different types of customer. My skills,experience and drive for work prepare me for a position the company needs. I am deal-oriented,committed and focused. My people and communication skills prepare me for a variety of tasks.

As mentioned on my tagline, I can work with minimal supervision and would only bother you for things I need clarification with. I may be a slow worker at the start of the process as I have to familiarize myself with the routine of the job but can cope up easily!

I can help you save your time for your added works and let you enjoy your extra time for yourselves and/or for more important things you prefer to dedicate your time with.

Work Terms

I can currently work for part time until I leave my company by the end of August. My way of payment is via Paypal but is open to other means that could work better for you.