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Skills

  • Email Services
  • Customer Service
  • Account Management
  • Administrative Assistant
  • Chat Support
  • Clean Programming
  • Communication Skills
  • Database Development
  • Database Management
  • General Administration
  • Lead Generation
  • Management
  • Quality Assurance
  • Secretarial
  • Social Media Marketing

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Services

  • Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Assist Customers by answering inquiries over the phone related to their accounts and subscriptions and other specific matters. Also knowledgeable in Email and chat support.

    Chat SupportCustomer ServiceEmail Services

  • General Administration | VA

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Assit Clients on their niche. Adept to sudden changes and demands. Can work under pressure and will be a reliable individual that can help client grow their business/campaigns and be successful.

    Account ManagementDatabase ManagementGeneral AdministrationSecretarialVirtual Assistance

  • Customer Success Management

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    - Customer Service (Email, and Phone support) • Creates Customer’s Products and Services • Social Media Management • Connects with WebDevelopers for Client Website’s Service Integration • Manages Customers’...

    Customer ServiceEmail ServicesManagementSocial Media MarketingTechnical Support

  • System Administrator

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    ...

    Administrative AssistantClean ProgrammingDatabase DevelopmentEmail ServicesLead Generation

  • Quality Assurance

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    • Supported the company in maintaining a work environment focused on quality, communication, collaboration, integration and teamwork. • Creates and achieves product quality objectives to meet product...

    Communication SkillsQuality AssuranceTraining

About

"Well done" is better than "Well said"

I am a Goal Oriented person with "People and Management skills", tested by experience and responsibilities that honed my skills and capabilities. Adept in Customer Relations that demonstrates success in handling variety of customer inquiries . Professional and courteous multi-tasker.

I have a total of 8 years in Customer Service in our local offices providing service to our clients based in United States and a little over 4 years in Freelancing or Virtual Assistance. I have acquired several skills from working with different clients with different niche from Customer Service, Customer Success Management, System Administration, Transcription down to Data Entry.

I am a graduate of an Associate Degree in Information Technology in Software Development in 2012 and Bachelors Degree in Secondary Education Major in English in 2016. I also took a certification for Search Engine Optimisation in line to my Ultimate Goal of Learning and acquiring as many skills as I can :)

On my personal side, I have 3 lovely dogs and I love to go on an adventure on my free time. I am fond of Mountain Climbing, hiking, going to the beach and any outdoor activities to where I feel so much connected to the Nature.

I am an optimistic person and very easy to communicate with. Above all, I am a God Fearing person, a loving son to my mom and 3 siblings. I continue to grow and learn from my experiences and facing every challenge with positivity. I hope to bring success in every endeavour that I and my client have in my future commitments to work.

Work Terms

I work on my client's preferred set up.

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