Over 10 years experience of PURE PROFESSIONALISM
OBJECTIVE: Seeking to obtain a position that will enhance my management abilities, as well as optimize my attention to detail. Here is a list of some of the jobs I have performed:
Sr. Loan Coordinator, EZ Mortgage
Process mortgage loan transactions for borrowers seeking financing of Residential and Commercial property transactions. Coordinator between loan officers, borrowers, investors, title insurance agencies and other parties. Maintain strong, friendly working relationships with all pertinent parties throughout each loan transaction.
Project Manager I, Providian Financial
Responsible for project progress pertaining to the Statement Operations of the
Company. Document and communicate process changes and business
information across the business. Perform data analysis to develop solutions
and implement process improvements.
Customer Service Unit Manager-Supervisor Queue, Providian Financial
Managed a specialized team of customer service representatives. Developed
and delivered various workshops specific to deescalating angry customers,
Problem resolution and positioning.
Work Terms
My hours and salary vary per job. I am very flexible