Experienced technical and creative writer for documentation needs.
Highly skilled and experienced writer with more than 20 years of experience as a Technical Writer in the IT industry (Business Analyst, Project Coordinator, Training Coordinator, and Change Management Analyst). English is my native language and I excel at creating clear and concise documentation including user manuals, training manuals, quick reference guides, job aids, system requirements, and system change requests in various industries. Besides creating new documentation for clients, I am adept at revising/updating existing documentation to meet a client's current needs. Other skills include: form design, workflow/process documentation, company and department policy/procedure documentation, standardization of document templates, and much more. Tools I have used include: MS Word (Advanced), Sharepoint (Intermediate), Adobe Acrobat (Intermediate), and WordPress (Basic). Most recent subject/category/discipline that I have mastered is franchising a small to mid-size business through developing user manuals for new franchisees.
I am a very detail-oriented writer regarding proper grammar, usage, punctuation and clarity. Further, I am well aware of factors that influence the readability (formatting, spacing, use of attributes, document layout, etc.) of a document/manual.
Services: content creation, proofreading and editing, information design (manuals, forms checklists, etc.).
Work Terms
Availability: Immediately
Hours: Mon-Fri, 20 hours/week
Rate: $20-$25/hour
Samples: Work samples provided on request
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