ITIL Foundation V3 Certified Professional with over 8 years of experience in IT Service Management and Server Administration

• ITIL Foundation V3 Certified Professional with over 8 years of experience in IT Service Management and Server Administration
• Proficiency in managing configuration, maintenance & application software & hardware devices with a focus on systems administration
• Rich experience in planning & designing servers for backup & recovery of database information; restoring database in case of crash/ emergencies & maintaining high availability with configuration
• Resourceful in delivering network maintenance support and responding to outages during off-hour software deployments within established SLAs
• Skills in planning, deploying & configuring Red Hat, CentOS & Ubuntu Servers
• Worked with VMware Infrastructure Client in supporting Windows 2003, 2008,2012 and Linux Enterprise Server environment
• Gained exposure of working on:
o Window 2008 Servers, WSUS, WDS, DHCP, DNS User & Group Administration, Group Policies & Active Directory Management, NAS, Hyper-V & WinTEL.
o Infended Device Control Tool (Linux) & RAID Technology
o DevOps tools ( Docker , Chef & Puppet) with python
o Experience in Managing AWS services like EC2, VPC, S3, RDS, ELB, IAM, Cloudwatch etc
o Symantec End-point Antivirus, Manage Engine AD Manager, WinMagic Encryption Tool & Altiris Patch Management Tools (Linux/Windows)
o Upgrade paths for ESX / ESXi Host Servers / Virtual Center Server and setting up networking on Linux 5 & 6 Servers
• Achievement oriented professional with excellent people management skills and proficiency to manage change with ease