Satisfied customers best business

Hi, I’m deepika, an experienced Customer Support Manager with over [10 years ] of expertise leading customer service teams across industries. I specialize in building high-performing support teams, streamlining customer service processes, and ensuring superior customer satisfaction. With a background in multi-channel support ( chat, phone), I’ve managed teams that consistently exceed SLAs and KPIs.

i have a track record of reducing response times, improving ticket resolutions, and boosting CSAT scores. My leadership style focuses on fostering teamwork, coaching support agents, and driving continuous improvement in customer operations

i have made 2 successful businesses in past 5 years in textile field and communication field ,

Have lead multiple teams and handled all sorts of customer service profiles and issues and always emerged as a successful in difficult situations .

i also have vast experience of how to start and implement new processes in the group.

Work Terms

Availability & Hours of Operation: Available for 8 hrs in morning and evening hours .
Work Delivery Timeline: Provide an idea of how quickly you can deliver tasks or respond to client requests, ensuring alignment on deadlines.