Certified Project Manager & Consultant

☑ Certified Project Manager® CSM® ⛏ Program Delivery Expert 👉Aspiring Product Manager ✅Ex-EY Sabre IBM Dell Flipkart Health➕

Seasoned “Project-Management-Professional” with over a decade of expertise in Project/Program Management, Process, Release, Risk, and Incident Management for applications (across multiple technologies) serving diverse geographies. Accomplished strategic planning, project analysis, and team leadership. Successfully oversaw the implementation of a team comprising 77++ functional and technical consultants/Project Managers for Dell EMC. Spearheaded numerous cross-country projects, the most valuable being worth $10Mn USD.
• Proficient in Incident Mitigation, Service Resolution, and Recovery, as well as Stakeholder Management & Status Reporting, Resource Management, Root Cause Analysis, Reporting, and Release Management. Proficiently documented Use Cases, SRS, Change Requests, and other relevant artifacts.
• Worked on Capacity Management, Data-Driven Reporting & Decision Making, Matrix Management, Change Management, and Reporting to Senior Stakeholders.
• Provided technical expertise as a Project & Product Specialist, encompassing the preparation of Test Scope & SPP (Software Project Plan) from SOW (Statement of Work), Requirement Analysis from SRS and Functional/Product Specs, Test design, Project execution, Reviewing Test Artifacts, Performance for a Web Portal, and Conducting Quality Audits.
• Proficient in making decisions for CAPA (Corrective Actions | Preventive Actions), Root Cause & Fishbone Analysis.
• Managed an entire program for Sabre's Property Manager Product (SPM), utilized by Wyndham & La Quinta group of hotels.
• Hands-on experience in audit management, including Internal Project Audit in Cognizant Technology, and project management of the POC Project for Dell's Solution Selling Application - OSC.

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