Virtual Assistant | Customer Service & Support | Sales & Marketing | Telemarketer | Cold Caller | Amazon Seller
I have 8-9 Years’ experience in Customer Service / Customer Support / Business Development Executive / Call Center / Airbnb / Drop-Shipping / B2B Marketing / Emailing Marketing / Email Handling / Telemarketing / Cold Calling / Sales & Marketing with retail industry with proven strengths in customer service, sales, and negotiations. Demonstrated skills in marketing, advertising, strategic planning and promoting the products.
1) Maintaining a positive, empathetic and professional attitude toward customers at all times.
2) Handling customers over the phone.
3) Updating the spread-sheet of work on a daily basis
4) Acknowledging and resolving customer complaints.
5) Faster Response to any inquiry of customers via what’s app, live chat, tawk.to & emails.
6) Processing orders, forms, applications, and requests.
7) Handling Live Chat / Web Chat.
8). Handling buyer over the phone call.
9). Live Chat / Web Chat.
10) Contact the supplier for the stock purpose & for tracking information.
11). Re-shipment sending if wrong/defective item received by the buyer.
12). Manage Inventory / Inventory Planning.
13). Manage Listing.
14). Manage Orders.
15). Manage Chargeback claims.
16). Manage Feedback with negative reviews.
17). Amazon Matrix
I'm very good in scheduling, data presentation, email handling, web research and customer service. That's what I'm doing in my current job. I like people, I'm patient and attentive to details, and it makes me an excellent company's representative and a conversable team worker.
If Interested then let's talk about your project.
Work Terms
I am available 40-45 hours Monday to Friday, also I am available on weekends as well & I am highly interested in a long-term position.
Communication: Calls, Text, Guru workroom, Skype, Emails.