Customer service expert - Video editor - Voice Over - Poet - cosplayer - actor - translator
I Have a bachelor Degree in Tourism and Hotels Studies
I have more than 10 year of experience in the Customer care and Call center Fields
- very well oriented with the recruiting steps and procedures
- ability to apply the needed training and coaching techniques
- Aware and obtain a powerful follow up skills
- Significant professional experience in ( managing a team, handling reports , set up schedules)
- Certified Operation Performance Center Manager (HPMT) High Performance Management Techniques) from COPC.
- Very Good Negotiation skills
- Ability to use the most important applications ( Microsoft Office , adobe photoshop , adobe premier , CRM systems)
- Excellent Typing Skills in both ( Arabic & English)
- Fluent in English with an American accent and a bit of British too
- Very Good in speaking Proper Arabic (Fussha)
I Have ongoing Positive Mindset , very fixable , stable in critical situations and to provide suitable solution.
Work Terms
Any hours as per client requirements
communications through guru.com
Advance payment 40%
other details can be figured out the way that fits best, just contact me.