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Skills

  • Call Center
  • CRM
  • Customer Service
  • Email Handling
  • Phone Support
  • Voice-Overs
  • Admin Support
  • Call Center Management
  • Credit Card Transaction Processing
  • Customer Support
  • Data Entry
  • Management
  • Pitch Letters
  • Public Speaking
  • Sales

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Services

  • Customer Service - Call Center Support

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    I am an Experienced Customer Service person that has an excellent voice for different long-term projects. I am able to provide ticket, email and phone support, and my main strength is to provide satisfaction...

    Admin SupportCall CenterCall Center ManagementCredit Card Transaction ProcessingCRM
  • Voice Over

    $25/hr Starting at $80 Ongoing

    Dedicated Resource

    One of my main strenghts is my own voice. My pitch makes it a special element when speaking over the phone and in front of crowds. I provide clarity and security on speeches and sales discussions.

    Phone SupportPitch LettersPublic SpeakingSalesSecurity Consulting

About

Commitment fo one's personal beliefs is the true character of growth.

My name is Diego Sierra and I am Mexican. I'm 29 Years old and legally married with no children. I believe in freedom and movility. My freelancer career is able to provide high value to a serious company at the same time that helps me to have enough time for my personal growth.

I have 2 years of experience in Customer Service working for Unlimited Vacation Club, a very large company with more than 50 All-Inclusive Resorts in the Caribbean Islands, Mexico and Central America. I started as an Executive Services Ambassador in the Call Center of the company, assisting with phone calls and emails as part of the Customer service and vacation program management. I was promoted as one of the Executive Services Supervisors in my department and was in charge of leading the team, trainning new agents and providing feedback for improvement.

I am able to provide ticket, email and phone support, and my main strength is to provide satisfaction to customers. My main qualities are patience, agility and persuasive fluent conversations. My voice pitch fits perfectly in my career and provides security and clarity. I am always willing to learn and grow as a professional.

Work Terms

I am available to work for 40 hours perf week.
Accept payments through Payoneer.

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