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Skills

  • Administrative Assistant
  • Help Desk
  • Management
  • Analytics
  • Chat Support
  • Customer Service
  • Email Marketing
  • Email Services
  • Likes
  • Marketing
  • Performance Engineering
  • Phone Support
  • Reports
  • Sales
  • Skill

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Services

  • Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am doing a part time job as a virtual assistant to clients to help grow their business. A Fast Learner, Independent, Loyal, and Trustworthy. Specialties: Customer Service and Technical Support Email...

    Administrative AssistantChat SupportCustomer ServiceEmail MarketingEmail Services

  • IT Service Desk Analyst

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    • Ensure bank operational activities run smoothly and efficiently. • Provide technical evidence and analytical assistance that will lessen the overall time to resolution of client issues. • Maintain...

    Administrative AssistantAnalyticsHelp DeskLikesManagement

About

Helping others

Experienced Service Desk Analyst with a demonstrated history of working in the information technology and services industry for 6 years. Skilled in ServiceNow, Customer Service, Technical Support, Change Requests, and ITIL Process. Strong information technology professional with a Bachelor's degree. A Fast Learner, Independent, Loyal, and Trustworthy.

I am doing a part time job as a virtual assistant to clients to help grow their business.

• Has experience in application software testing in UAT and Production
• Has knowledge and experience in Requirements Review, Test Planning, Test Scripts/Cases, Test Execution, For the Informational Change and Emergency Change
• Experienced in integration, system, UAT, and regression testing.
• Has knowledge and experience on User Administration in different applications
• Able to work easily with the business analysts, clients, and developers.
• Able to work with multiple Incidents on a bridge call with Offshore and Onshore support.

Specialties:
Customer Service and Technical Support
Email Management/Email Marketing
Phone Support/Chat Support
Social Media Management
Administrative tasks
Sales

Work Terms

I can work 20 hours per week.