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Skills

  • Consultant
  • Networking
  • Project Management
  • Analysis
  • Apple iWork
  • Avaya
  • Business Objects
  • Cloud Computing
  • Communications Planning
  • Consulting
  • Contact Center
  • Design
  • Google Apps
  • HTML
  • IT Project Management

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Services

  • IT Consultation and Project Management

    $40/hr Starting at $25 Ongoing

    Dedicated Resource

    Summary of qualifications System and Networking! Aspect Call Center, Contact Center, Quality Management and Business Objects Genesys Framework and Voice Portal Avaya Call Center and IVR Edify IVR NICE,...

    AnalysisApple iWorkAvayaBusiness ObjectsConsulting

  • Modern Networking Consultation

    $150/hr Starting at $40K Ongoing

    Dedicated Resource

    Questions: Increased agility Does your network infrastructure have the agility to implement, manage, and support modern digital business operations? Improved security Does your network, and IT operations...

    ConsultantIT Project ManagementNetworkingOperations ManagementSase Network

  • UCaas/CCaas Consultant

    $140/hr Starting at $14K Ongoing

    Dedicated Resource

    We provide consultation, planning, and project management of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) cloud and hybrid solutions. We will guide you through the...

    Cloud ComputingCommunications PlanningConsultantIT Project ManagementProject Management

About

We provide the tools, guidance, and support our clients need in order to provide exceptional customer service and support in a competitive marketplace.

CONTACT CENTER TECHNOLOGIES
Expert Guidance
Does your Contact Center just deal with customer interactions, or does it need to enhance Customer Experience? Contact Center Technologies are key components for that, and there is a plethora of them. We can help you sort through them.

CLOUD SOLUTIONS
The Path to Success
OK, moving your applications to the cloud is the trend. So is that right for your business and Contact Center? If so how much of your front-end and back-end applications should be there, and what is the migration plan? We will work with you throughout the entire decision-making process, guide you step-by-step, and guarantee success.

BUSINESS CONTINUITY
A Comprehensive Approach
Our clients are our number one priority, and we’ll go the extra mile to make sure they’re completely satisfied with our work. Have a specific business continuity need that requires professional attention? Our services are designed to tackle even the most complex projects. Contact us today to discover how we can help.

Founded: 2015

Meet the Team

  • Richard Dulaney

    Richard Dulaney