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Skills

  • Customer Service
  • Administrative Assistant
  • Email Services
  • Inventory Management
  • Microsoft Word
  • Order Processing
  • Process Design
  • Sales
  • Shopify Development
  • Transcription
  • Typing
  • Virtual Assistants
  • Amazon
  • Amazon AWS
  • Blog Writing

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Services

  • Virtual Assistant and Customer Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am an experienced Call Center Specialist working for almost 8 years in the industry. I am experienced with Microsoft Office Applications. I also have basic knowledge of HTML and had worked as an officer...

    Administrative AssistantAmazonBlog WritingCustomer ServiceData Management
  • Amazon Customer Support

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I can work on the following areas for your Amazon business - Respond to buyer messages - Respond to product reviews - Report incorrect negative seller feedback - Inventory: monitoring and sending shipments...

    Amazon AWSCustomer ServiceEmail ServicesInventory ManagementMonitoring
  • Shopify Virtual Assistant

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I can assist you with your day-to-day Shopify store operation: - Order processing - Refunds, replacements - Inventory management - Customer Support - Uploading, adding or editing products - Basic website...

    Administrative AssistantCustomer ServiceEditingInventory ManagementManagement
  • Transcription

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I can assist with your transcription needs. I have a keen attention to details and focused on making sure that my transcriptions are accurate to the best of my abilities. My typing speed is 66 words per...

    Microsoft WordTranscriptionTyping

About

I am always here to assist you in your day-to-day operational needs.

I started freelancing in 2014 while I was struggling juggling between being a mother and a BPO worker. The night shifts used to be okay, but with a child, sleeping in the day had become harder each day.

I have always heard about working from home but didn't give it a shot until I luckily landed a job as an assistant. I started with the sole task of sending out emails to prospective clients then expanded to lead generation/research, to setting up WordPress sites.

After 4 years, I've become a general VA for various clients and have handled tasks such as customer support, order processing, inventory management, assisting in purchase orders, basic digital marketing, social media management (posting only), basic image editing, creating documentation, transcription, among other tasks that are assigned by the clients.

Working from home provided me with a lot of opportunities, to learn a lot of things on my own. It gives me a space to discover what more I wanted to do and the skills I wanted to learn. It gives me a sense of fulfillment everytime I accomplish a task, especially if it is something that I have not encountered yet.

I love challenges, and new things challenge me. It helps me strive to be better each day. I live for knowledge, and I feel more accomplished having learned something new or being able to impart my skill or knowledge to my workplace.

Work Terms

I am amenable to work 4 hours daily, preferable Philippine daytime, but I can definitely adjust depending on the business' needs.

I am familiar with the following platforms for communication: Skype, Telegram, Slack, and WhatsApp.

I am knowledgeable in using Asana, and have a basic knowledge in using Trello.