VA | Customer Support | E-commerce Assistant | Real Estate Assistant
Hi! Welcome and thank you for visiting my profile. My Guru profile maybe new but I have a solid Customer service experience in a call center setup support providing all types of services (phone, email, chat) for over 5 years. I have worked with big companies such as Vantiv now Worldpay, Microsoft, and Haband as a Customer Service Representative.
I am an experienced Virtual assistant and have been an overall Admin support as well.
I am a self-starter, dependable and result-oriented person. I am capable of doing whatever is asked of me, whether it is something I have experience with or something that I need to educate myself on, it will get done.
I can do several tasks simultaneously. I am persistent but patient towards one goal - providing quality support to customers.
I can assure you that hiring me will be the one best decision you'll do in your company.
Area of Expertise are:
General Virtual Assistance
Amazon Customer Support
Customer Support
Technical Support
Email Support
Chat Support
Order Management and Processing in WooCommerce, Shopify, and Amazon
Bookkeeper/Time Keeping/Time Card Entry
Social Media Moderator
Tools I use:
FreshDesk/Zendesk
InfusionSoft
ServiceM8
QuickBooks
Authorize.net
Amazon Seller Central
WooCommerce
Shopify
Adobe Photoshop
MS Office Suite
Canva
Phone Burner
CallRail
Investment Denominator
Mojo Dialer
Zoho
ZipWhip