Communication is key to success whether its with customers or with clients. My past experience has played a vital role in grooming my personality, as it has made me who I am today and with much satisfaction I can assure you, I can be the integral part of your organisation. Throughout the years of my experience as a Customer Service Agent I have managed to refine my skills and that I consider consequential to quality customer service such as attentiveness, time management, positive attitude, clarity, patience, calmness, promptitude and persuasiveness.
A philosopher once said, βHe who would learn to fly one day must first learn to stand and walk and run and climb and dance. One cannot fly into flying.β I follow the same rule to learn about your product/services before going live.
As the saying goes, "The years teach us much which the days never know. β Ralph Waldo Emerson " 6 years of combined experience in mentioned below fields:
Customer Support (Phone/chat/email)
Technical Support
Virtual Assistance
Real Estate Sale / Purchase documentation
Email Marketing
Lead Generation
Appointment Setting
Dispatching Service via CRM
Order taking, Order processing and Menu updating on the websites
Live Chat Support
Advertising / marketing (email/calls)
Ad posting for properties, house/apartments for rent
Web research / data mining
Customer Satisfaction Surveys
Data Entry / Data Mining
Web Development
Android App Development
SEO
Graphic Design (Team)
I am a full-time freelancer and can work for Canadian, Australian or U.S. business hours.
PS: Please don't hesitate to contact!
Work Terms
24\7