Your Reliable Partner in Efficiency, Organization, and Business Growth.
I am a dedicated and resourceful Virtual Assistant with a Bachelor's degree in Economics and Statistics from the University of Nairobi. With a strong background in administrative support, project management, and customer service, I specialize in helping businesses streamline their operations and boost productivity. I am proficient in managing calendars, scheduling meetings, conducting Internet research, and handling email correspondence. My organizational skills, attention to detail, and ability to manage multiple tasks allow me to deliver exceptional results.
Having completed the ALX Virtual Assistant Program, I’ve gained expertise in a wide range of VA tasks, from managing inboxes to creating detailed travel itineraries. I am also skilled in social media management, data entry, expense tracking, and electronic record management. I am passionate about supporting clients in their business growth through effective communication and operational efficiency.
With a proven track record of managing complex tasks, I strive to be a reliable and proactive partner for any business. My goal is to provide high-quality virtual assistance that allows my clients to focus on what they do best.
Work Terms
1. Hours of Operation
- Availability: Monday to Friday, 9 AM to 6 PM (GMT+3)
- Flexible Hours: Available for urgent tasks outside regular working hours upon prior agreement.
2. Communication Channels
- Email: Primary communication tool for task updates and queries.
- Instant Messaging ( WhatsApp, etc.): Available for real-time communication during working hours.
- Zoom/Google Meet/Teams: Available for scheduled video calls and meetings.
3. Turnaround Time
- Task deadlines are mutually agreed upon at the start of each project.
- Standard tasks are completed within 24-48 hours, depending on the complexity.
- Urgent tasks will incur an additional fee and are subject to availability.
4. Payment Terms
- Payment Method: PayPal, or direct bank transfer.
- Invoicing: Invoices are sent monthly, as agreed.
- Payment Deadline: Payment is required within 7 days of invoicing.
- Rates: Available upon request, based on hourly, retainer, or project-based pricing.
5. Confidentiality
- All client information is treated with the strictest confidentiality.
- A Non-Disclosure Agreement (NDA) can be signed upon request.
6. Revisions
- One round of revisions is included in all projects to ensure client satisfaction.
- Additional revisions will be billed at the standard hourly rate.
7. Task Management
- Clients can assign tasks directly, project management tools (Trello, Asana), or a shared document.
- Clear instructions and deadlines must be provided to ensure efficient task completion.
8. Notice of Termination
- Either party may terminate the agreement with a 30-day notice.
- Outstanding tasks will be completed and billed accordingly.