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Skills

  • Customer Service
  • Customer Service Management
  • Campaign Management
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Data Management
  • Data Mining
  • Executive Assistant
  • Hootsuite
  • Marketing Management
  • Microsoft
  • Office Assistant
  • Online Community Management
  • Order Processing

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Services

  • Virtual Assistant

    $6/hr Starting at $25 Ongoing

    Dedicated Resource

    As an executive virtual assistant for 5 years, I am confident to be a perfect fit for your company.   I have completed multiple tasks meeting all expectations involving different software. For instance...

    Customer ServiceData ManagementData MiningExecutive AssistantHootsuite
  • Customer Service Provider

    $6/hr Starting at $25 Ongoing

    Dedicated Resource

    As a Premium Customer Service Provider, I could provide a number of services for my clients, including document preparation maintaining files, and record keeping. My knowledge of a wide variety of computer...

    Customer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service Management
  • Social Media Management

    $6/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a social media professional with solid years of experience in online marketing and communication. I was recently certified as a Social Media Manager. I could create a daily post, animation, or video...

    Campaign ManagementCustomer Service ManagementMarketing ManagementOnline Community ManagementSocial Media Management

About

Adept Virtual Assistant

You don't hire for skills, you hire for attitude. You can always teach skills. Attitude is the most important key to success and it drives performance. With 13 years of experience and expertise as detailed below I could be a significant contributor and asset to your team and company:

- 12 years of Call Center / BPO work experience ( Agent and Supervisor )
- Premium Customer Service Provider
- Complaint Management
- Lead Generation
- Appointment Setting
- CRM management or Data Entry
- Cold Calling

Knowledgeable tools / systems / apps :
- HubSpot
- Mojo
- Zillow
- Xlite
- Nextiva
- Canva
- Powtoon
- Prezi
- DYL
- Hubstaff
- Sherpa
- Webflow
- SendInBlue
- Hootsuite
- MailChimp
- Zoho campaign

I am open and negotiable to small/ big, fixed/ hourly, and short/long-term projects. To ensure quick delivery, I make use of a wired, stable, and reliable Internet Connection at @home. I also have a laptop that serves as my backup. I'm looking forward to working with you! Please don't hesitate to reach out!

Work Terms

40 hours per week | Freelance | Part time | Full time