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Skills

  • Campaign Planning
  • Customer Service
  • Sales
  • Administrative Assistant
  • Billing
  • Data Entry
  • Data Management
  • Financial Analysis
  • Inbound Marketing
  • Marketing
  • Outbound Sales
  • Radio Advertising
  • Real Estate
  • Sales Representative
  • Telecommunications Systems

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Services

  • Customer Service

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I've been working as a customer service representative for the past 4 years. I handled financial, sales and billing campaigns. I've encountered and solved basic to complex issues and concerns. I am always...

    BillingCampaign PlanningCustomer ServiceFinancial AnalysisSales

  • Admin Support, Data Entry

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    As a customer service representative, I am fully experienced in admin support and data entry as we cater our American and Australian customers.

    Administrative AssistantCustomer ServiceData EntryData Management

  • Marketing & Sales

    $15/hr Starting at $25 Ongoing

    Dedicated Resource

    I've been part of an inbound, outbound and retention sales campaign with Sirius XM Satellite Radio, Telstra Telecommunication and Time Warner Cable. I am a marketer by profession and I've also worked...

    Campaign PlanningInbound MarketingMarketingOutbound SalesRadio Advertising

About

Experienced Customer Service Representative | Virtual Assistant | Admin Support

I have been part of the BPO industry since 2012. I’ve been with different accounts/campaigns that cater American and Australian customers. I have a strong customer service, sales and collections experience for the past 4 years. I was trained at a large Call Center Company in the Philippines. I’ve been with different accounts and Line of businesses.

I worked with an Australian Bank, handling a collection campaign for mortgages and credit cards. I was a billing specialist in Telstra Telecommunications, explaining basic to complex billing issues. I have a strong background in Sales. I have been part of an inbound, outbound and retention department with SiriusXM Satellite Radio and Time Warner Cable provider and. I also have a basic knowledge in trouble shooting.

I am very focus and dedicated in everything I do. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to our customers. I am very hard working, patient and giving up is not an option for me.

I am a full time freelancer and I am really excited to work with you!

Work Terms

30-40 hrs/week