your productivity partner awaits!
I am a customer support agent with 3+ years of experience in sales and customer support. A creative, sharp-minded person with leadership and account management skills. Strong time-management skills and work ethic. Revenue and results-driven.
I am skilled in communicating with clients over the phone and email. I have experience with live chat support, social media support, and Zendesk, and am eager to learn to use any new tools that get the job done.
I have experience as an account manager, sales, and marketing personnel. I can handle cold calling and emailing with or without a provided script.
As a person with a background in teaching and educating little ones, I bring patience, empathy, versatility, and diligence to the table. I am open to constructive criticism and I believe I have a good sense of humor.
I meet deadlines and don't make promises I can't keep. I am a team player, but can steer the ship alone if need be. I am tech-savvy and have excellent written and spoken communication skills. I look forward to working with you in providing excellent customer service and anything else you might need assistance with.
Work Terms
1. Scope of Work: I offer all the services mentioned on my profile and in the event that new tasks come up I am open to re-negotiating my price.
2. Payment Terms: The amount mentioned on my profile is an hourly rate that can either be revised upwards or downwards depending on the project. An invoice will be emailed for accountability purposes.
3. Timeline: As this is a role prone to recurring tasks, I will endeavor to ensure that there are no unanswered mail, chat, or pending tasks by the end of my shift.
4. Confidentiality: All client information is confidential and I am open to signing a non-disclosure agreement if need be.
5. Intellectual Property: The intellectual property created during our time together will belong to the client or employer in this case
6. Termination: Either party may terminate this Independent Contractor Agreement with 7 days' written notice to the other party. In the event of termination, the independent contractor shall be compensated for any work completed up to the date of termination and any outstanding expenses incurred during the course of the agreement. Furthermore, the independent contractor shall promptly return or, at the company's discretion, destroy any confidential or proprietary information obtained during the engagement. Termination of this agreement shall not relieve either party of their obligations to fulfill any remaining terms or responsibilities outlined in the agreement.