Customers First
I'm a Customer Experience Analyst and Customer Service Support Specialist with over 4 years of call center experience. I am familiar with a variety of CRM tools, including SAP, Microsoft Dynamics, Verint, and others. Not only that, but I am also familiar with coaching methodologies to contribute to agent's success.
Furthermore, I'm dedicated, passionate, and outgoing. Highly driven, disciplined individual with a strong sense of service, which I emphasize in my everyday life, projects, and job activities. I am capable of working under pressure and adapting to new situations.
Work Terms
You may contact me via email, chat or phone call.