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Skills

  • Client Issue Resolution
  • Cosmetics Industry
  • Customer Service
  • Order Processing
  • Salesforce
  • Social Media Account Management
  • Social Media Marketing
  • Telephone Support
  • Zendesk

Services

  • Customer Service Specialist

    $7/hr Starting at $200 Ongoing

    Dedicated Resource

    I am a highly motivated and dedicated Customer Support Specialist with a proven track record of delivering exceptional client experiences. For my last project, I worked for LynnzBeauty Cosmetics in Abuja,...

    Client Issue ResolutionCosmetics IndustryCustomer ServiceOrder ProcessingSalesforce

About

I am a highly motivated and dedicated Customer Support Specialist with a proven track record of delivering exceptional client experiences. Possessing a genuine passion for helping others and a relentless commitment to resolving inquiries, I excel in creating lasting, positive impressions on customers and building strong, trusting relationships. With a unique blend of empathy, communication skills, and adaptability, I am confident in my ability to handle diverse client needs and exceed expectations.

SKILLS
Google tools (Google sheets, Google slides, Google documents and so on.).

Excellent communication,
Emotional intelligence, Telephone skills, People skill, Team work, Effective listening, Problem solving, Zendesk, Sales force, Shopify and other social media packages.
Advanced knowledge of Microsoft office packages and google suite
Advanced knowledge of Canva
Possess excellent writing skills, verbal skills and an active listener

EXPERIENCE
Customer Support Specialist, 2021-2023, OutSource Global, Abuja ,Nigeria.
Customer Support Specialist, 2020-2021, LynnzBeauty Cosmetics | Abuja, Nigeria.

Work Terms

Maximum of 8 working hours daily, payment is flexible (could be weekly or monthly).

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