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Skills

  • Avaya
  • Client Contact
  • Client Issue Resolution
  • Customer Service
  • Customer Service Representative
  • Data Entry
  • Data Processing
  • Five9
  • Interviewing
  • Market Research
  • Microsoft Word
  • Ms Access
  • Ms Excel
  • Ms Office
  • Ms Onenote

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Services

  • Customer Service and word processing

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Health Service Specialist - virtual appointment setting, cancellations, pharmacy updates, clinical message-taking HIPPA compliance utilized with merging accounts, adding dependents to accounts, and verifying...

    AvayaClient ContactClient Issue ResolutionCustomer ServiceCustomer Service Representative

About

I am a motivated, personable office professional with multiple college credentials and a successful ten-year+ record of administrative office and customer service role tasks. I have a talent for quickly mastering technology, and I have a good problem-resolution-oriented business demeanor that displays promptness and professionalism with clients at all levels. I have become accustomed to managing sensitive, confidential records with a demonstrated history of producing accurate, timely call transactions and database updates, and my applied science post-secondary degree has given me the background & knowledge to seamlessly function in technical platforms.

Work Terms

My schedule to perform work varies, and I can perform independent work during any hours of the day for example administrative duties, but the guidelines for my customer service representation, or call answering hours are 10:45 AM EST to 3:00 AM EST Sunday through Friday and Saturday from 12:30 PM EST until 3:30 PM EST as well as 11:30 PM EST to 4:00 AM EST. The pay rate is negotiable upon discussion with you about the work tasks, but the minimum is based on guru.com.