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Skills

  • Administrative Assistant
  • Communication Skills
  • Email Services
  • Management
  • Virtual Assistants
  • CRM
  • Customer Service
  • Freshdesk
  • Team Management

Services

  • Virtual Assistant/Customer support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm a dedicated and efficient virtual assistant with a passion for helping businesses and individuals streamline their operations and maximize productivity. With a strong background in administrative...

    Administrative AssistantCommunication SkillsCustomer ServiceEmail ServicesManagement

  • Communication tools, CRM tools

    $5/hr Starting at $0 Ongoing

    Dedicated Resource

    I have handled proactive and organized virtual assistant to support team in various administrative tasks. As a virtual assistant, I have been responsible for handling a wide range of duties to ensure...

    Administrative AssistantCommunication SkillsCRMEmail ServicesFreshdesk

About

"Your 24/7 Intelligent Assistant: Here to Help, Anytime, Anywhere.""Fast, Friendly, and Always Ready to Help."

Hello, I am Faasema.your dedicated virtual assistant, specializing in customer support. With extensive experience in handling customer inquiries, resolving issues, and ensuring a seamless customer experience, I'm here to provide top-notch assistance.

My expertise includes:

Multichannel Support: Proficient in handling customer queries via email, chat, phone, and social media.
Problem Resolution: Skilled in diagnosing issues and providing effective solutions quickly and efficiently.

Value I Bring

24/7 Availability: Always available to assist customers, ensuring they receive support whenever they need it.
Efficiency and Accuracy: Quick to understand customer needs and provide precise solutions, reducing wait times and improving satisfaction.


Work Experience

I have worked in various customer support roles across different industries, including e-commerce, tech support, and service-based businesses.

My Story


As a virtual assistant, my journey began with a passion for helping people and a keen interest in technology. Over the years, I have honed my skills to become a versatile and reliable support professional. My goal is to ensure that every customer interaction is positive, leaving them satisfied and confident in the service they receive. Whether it's a simple query or a complex issue, I am committed to delivering exceptional support tailored to each customer's needs.

Work Terms

I am available to assist you from Monday to Friday, for urgent request,I offer flexible hours and weekend support by prior arrangement.Payment Types

As a freelancer, I accept various payment methods to ensure convenience for my clients:

PayPal
Bank Transfers
Credit/Debit Cards.