IT Consulting, IT Operations, IT Management, Information Technology and Project Management
At Beirut-IT Consulting, ensuring projects met budget, resource, and milestone goals. Proactively addressed issues and changes, keeping projects on track.
Managed a 102-member cross-functional team, both on-site and remote. I oversaw single- and multi-vendor projects, improved service standards, and optimized vendor evaluations, resulting in improved service quality.
Pioneered the development and implementation of novel service standards, resulting in enhanced service quality, while introducing innovative fee structures and a strategic marketing plan that led to a substantial increase in sales.
Achieved a remarkable 20% increase in Beirut-IT Consulting's business volume within the initial 3 months by revamping the company's website, www.beirut-IT.com, and utilizing social media and Google's search engine to expand advertising reach.efficiently managed incoming correspondence, including emails from tenderers' boards and freelancers' work histories, as well as the allocation of new tasks via the Dot Project system, ensuring streamlined communication and task allocation processes.
Services: Infrastructure Projects · Infrastructure Technologies · Incident Management · IT Consulting · Project Plans · System Deployment · IT Services · IT Service Delivery · Procurement · Problem Solving · Solution Delivery · Customer Relationship Management (CRM) · Information Technology · Service Delivery · Project Management · IT Operations
Founded: 2017
Work Terms
Following the provision of a complimentary consultation to our consumers, we can provide our hourly fee.