IT Support Engineer | Troubleshooting & Problem-Solving Specialist
Talented, skillful and versatile information technology professional with 5+ years of professional experience in IT support, service quality assurance, network engineering and troubleshooting.
Dexterous individual with practical skills in switching, routing, remote technologies, data science, network monitoring and security. Proactive and motivated IT expert competent at maintaining systems, network, users’ management and LAN/WAN
Dedicated and passionate professional able to lead IT projects; experienced in designing, testing and maintaining TCP/IP, WAN devices, modems, Cisco switches and wireless devices. Determined team player with strong problem-solving skills and ability to train, coach and educate team members with capability to create and implement strategic plans.