Always searching for new challenges and opportunities and learning is my ultimate motivation
Summary:
After Sales Operations and Business Development assistant manager, with a Bachelor's of Electronics Engineering, a Master in Business Administration, a Diploma in Project Management, a nano degree in Data Analysis, and a Diploma in embedded systems.
Experience
Samsung Electronics
5 years 9 months
Assistant Operations Manager
March 2021 - Present (1 month)
Cairo, Egypt
• Samsung Development Funding Projects Management: Using the assigned budget to develop Samsung operations by implementing marketing and renewing projects.
• Samsung after-sales Network Management: Service Network enhancement and service inside shops expansion
• General management of Samsung after-sales partners: Analyzing customer satisfaction levels and solving issues causing dissatisfaction.