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Skills

  • Customer Service
  • Billing
  • Email Services
  • Accounting
  • Ad Posting
  • Content Writing
  • Credit Card
  • Email Support
  • Facebook Ads
  • Greeting Card Design
  • Instagram
  • Management
  • Payment Gateway Integration
  • Phone Support
  • Process Design

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Services

  • Email Support

    $8/hr Starting at $150 Ongoing

    Dedicated Resource

    - assisting customer through email - providing answers about queries - product information - customer service

    Customer ServiceEmail ServicesEmail Support

  • Phone support

    $8/hr Starting at $150 Ongoing

    Dedicated Resource

    - Zendesk Navigation (Email and Phone Calls) - Assisting customers through phone and email (includes product knowledge, customer service, order inquiries, preventing from cancellations, billing concerns)...

    BillingCustomer ServiceEmail ServicesPhone SupportZendesk

  • CUSTOMER SERVICE/ BILLING SPECIALIST

    $8/hr Starting at $150 Ongoing

    Dedicated Resource

    - Answer general inquiries regarding subscriptions they have - Upsell additional items - Provide basic and advance troubleshooting - Handle billing disputes: Credit card charges, double charging, automatic...

    BillingCredit CardCustomer ServiceGreeting Card DesignPayment Gateway Integration

  • Social Media Manager

    $8/hr Starting at $150 Ongoing

    Dedicated Resource

    - Manage social media account.(Instagram, Facebook, Twitter) - Post Updates - Manage comments and inquiries - posting content to a business's social media channels - manage all published content (images,...

    AccountingAd PostingContent WritingFacebook AdsInstagram

About

A dedicated customer support person. Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Work Terms

Flexible. Can work in any timezone

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