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Skills

  • Research
  • Business Branding
  • Content Writing
  • Customer Service
  • Data Management
  • LinkedIn
  • Management
  • Marketing
  • Public Relations Management
  • Social Media Account Management
  • Social Media Account Setup
  • Social Media Accounts Management
  • Social Media Advertising
  • Social Media Content
  • Social Media Marketing

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Services

  • Customer Service Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I am an experienced Customer Support handling Inbound/Outbound calls,Appointment Setting, Video Transcription, Data Entry, Online research, Chat Support and Order Processing. I am knowledgeable and dedicated...

    Customer ServiceData ManagementResearch

  • Social Media Manager

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I can do Social Media Management and Marketing, part of that is a Business Branding, Keyword research, Social Media creation such as (Facebook Page,Instagram, twitter and linkedin), and Content Creation,...

    Business BrandingContent WritingLinkedInManagementMarketing

About

Empowering my clients by offering my expertise and strive to achieve the following: Develop, empower, enable and maintain.

I've been in the BPO industry for more than 4 years as a customer support. 3 years in a retail account handling appointment setting. I was transferred to the escalation team to handle supervisor call, follow up on the ordered product with the manufacturer, giving updates to customer for a delayed product and up-sell a home warranty plan. After 3 years i was transferred to a security/financial account which we handled basic trouble shooting, up-sell an Identity Protection and assisting member who became a victim of ID theft. I am happy to share that i was once announced as a Rank 2 agent in that account.

Work Terms

I can work more than 30 hours a week and I am open for a negotiation when it comes to my rate. Please feel free to contact me through my email or skype.