customer service, B2B Client services, Outbound Sales, Appointment Fixing, Virtual Assistant, Email Support, Chat Pupport, Phone Support, Inbound Call handling

Hi Team,

I'm looking for suitable freelancing opportunities where I can showcase my skills by helping the organization in achieving their goal.

As a seasoned professional I'm fully equipped to carry out my duties and meeting targets, I would be a great asset to your organizations.

With an overall experience of 14 years in customer service, B2B Client services, Sales.

I have worked with some Major companies which I have listed below for you better understanding of my experience :

1) Aviva 24/7 (Motor/life/travel Insurance)
2) Cognizant (British Telecom process) UK
3) Baryon Technologies Pvt Ltd and I worked as a Team Leader for UK debt consolidation process - Appointment Fixing
4) Merit Software Group worked as a Manager for some of the Major publishing companies in the UK like The Week, The Spectator where I managed a team of 25 who were responsible for handling inbound Customer service calls and Sales)
5) Full Creative Pvt Ltd and I worked as a Client Account Manager

I'm sure this will be a great platform to showcase my skills. In addition I have all the provisions and the tools to start calling right away.

I hope this information is sufficient and incase you have any further questions, please feel free to reach out to me any time.

Thank you very much for your time and consideration.

Kind regards,
Francis John Gerson

Work Terms

I am flexible with working hours and pay as per market standard.