To be able to obtain a sustainable and work-friendly job in order to enhance my customer service skills and help my clients in improving their business by rendering an excellent skills.

I am an expert email customer service with a specialty in Zendesk and Live Chat support along with administrative support skills.

I have professional with high-quality customer service experience for more than 2 years with clients in various fields such as in E-commerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimisation, and more.

I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English.

I used professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, eBay, BigCommerce, Zopim, LiveChat.com, Oberlo, Dropshipping from AliExpress.

Some of the key points I can offer
-Answering support questions from our customers on the Zendesk Platform
-Sending Customers confirmation numbers/tracking numbers
-Looking up and sending customers tracking numbers
-Looking up their order
-Updating their order if they need a change
-Giving Refunds to unhappy customers
-Handling Exchanges/returns
-Fulfilling manual orders via eBay or Ali Express
-KEEPING OUR CUSTOMERS HAPPY!!! :-)

Thank you so much for reading and please don't hesitate to get in touch with me.

I am excited to discuss and assist you with your next great project!I am an expert email customer service with a specialty in Zendesk and Live Chat support along with administrative support skills.

I have professional with high-quality customer service experience for more than 2 years with clients in various fields such as in E-commerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimisation, and more.