Banner Image

Skills

  • Accounting
  • Appointment Setting
  • Data Entry
  • Data Management
  • Email Services
  • Lead Generation
  • Quality Assurance
  • Sales

Services

  • Quality Appointment Setter

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I want to showcase the experience I have acquired from study to my work experience. I have experience working in a BPO company for more than 3 years handling several accounts with inbound, outbound, sales,...

    AccountingAppointment SettingData EntryData ManagementEmail Services

About

Experienced Customer Service Rep with a background in Multimedia.

I would like to showcase the experience I have acquired from study to my work experience. I have experience being a Customer Account Executive for 2 and half years. I have handled 3 accounts with 4 different LOB's for inbound, outbound, and back office work with Sales, Technical Support, Billing, and Email Support. Plus, I have a Bachelor's degree in Computer
Science, but I practiced most in Multimedia.

I am capable of providing quality work with all the knowledge and experience I have acquired. I am a goal-oriented person whose aim is to meet my clients expectations or exceed it. I have a complete working equipment with a noise cancelling headphone plus a dedicated home office space. I am always open for negotiation and I am flexible with my working hours to meet. I would love to discuss more about my profile to make sure that I will be a qualified candidate of what you are looking for.

*******

Work Experience

Back Office - CSR for Care.Com
Checking and approving job postings and job applications to guarantee our clients safety and satisfaction.

Customer Support - Care.Com
Helping customers improve their profile for them to quickly find the perfect jobs and sitters.

Billing and Email Support - Care.Com
Helped clients with regards to their billing. Processed refund and gave free subscriptions to those who qualified.

Technical Support - ComCast
Helped clients regarding about their technical problems especially internet, their modem/router and also Sales. Encouraged customers to add more accounts.

Sales Representative - Order Entry
Assisted customers regarding with online purchasing. Promoted, sold and managed selling products. Provided complete and appropriate sulotions for every customer.

I am always open for negotiation and I am flexible with my working hours to meet your expectations. I would love to discuss more about my profile to make sure that I will be a qualified candidate of what you are looking for.

Work Terms

I have flexible working hours and my rates depends on the type of job.