Banner Image

Skills

  • Shopify Development
  • Customer Service
  • Ecommerce
  • E-Commerce
  • Help Desk
  • Order Processing

Services

  • Virtual eCommerce Assistant

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    Looking for a Dynamic Virtual Assistant? Search no further, because I'm ready for the job! As an Admin Assistant, Order fulfillment officer and Customer Service Executive for 9 years, my goals are to...

    Customer ServiceEcommerceE-CommerceHelp DeskOrder Processing

About

Project administrator | Project assistant | Operations Assistant Administrative Assistant

I am Glenda Jimenez, a freelancer and entrepreneur from the Philippines.

Thank you for visiting my profile, and I hope you will take the time to learn more about me!

It's my passion to help small business owners and entrepreneurs with all aspects of their business, including email management, customer service, logistics management, project management, and administration.

I started freelancing in 2019 and became a full-time freelancer in July 2020. I've worked as a virtual assistant in eCommerce, particularly Shopify and Etsy, as well as Marketing & Advertising and nutrition industry. The majority of my tasks involve ensuring smooth day-to-day flow of Customer Service, Order Fulfillment, Creating and Scheduling meetings, Email Management, and Website Management.

Among the things I can help you with:

For project management, operations, and other applications. I have used the following:
➤ Order fulfillment and eCommerce: Microsoft Navision, Shopify, and ETSY.
➤ Website Design and Development: Shopify, Liquid and Figma.
➤ Basic Accounting: Bizsoft, Microsoft Navision and Xero.
➤ Podcast editor: Libsyn and Audacity.
➤ Email Management: Microsoft Outlook and Gmail.
➤ Calendar Management: Microsoft Outlook and Google calendar.
➤ Social Media Management: Buffer, Later and Creator Studio.
➤ Photo editing: Canva and Photoshop.
➤ Project management and others: Ontraport, ClickUp, Trello, Monday.com and Notion.

For team communications, I have used:
➤ Slack
➤ Upwork
➤ Telegram
➤ WhatsApp
➤ Viber
➤ Skype

I'm a fast learner, problem solver, and goal-oriented individual with an excellent work ethic and a strong sense of urgency that you can rely on to finish tasks efficiently and effectively every single day.

It will be my pleasure to learn more about your business and to share my expertise with you in order to help you succeed.

Glenda

Work Terms

I can work less than 30 hours a week.

Attachments (Click to Preview)