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Skills

  • BPO
  • Customer Retention
  • Customer Service
  • International

Services

  • Customer Service- Virtual Assistance

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Expert in handling customer service Query. I've been with BPO industry for 5 years catering Supervisor calls, Customer retention, Changing or cancelling bookings for international and domestic flights...

    BPOCustomer RetentionCustomer ServiceInternational

About

Committed to excellent and legendary customer service for almost 5 years.

I am currently a quality assurance analyst in one of the most prestigious BPO company in the City. I've been with the company for almost 5 years now. My Job consist of listening to calls and communicating feedback, data analysis, correlate Quality and Csat scores as well as identifying specific procedure that can help the account.

Work Terms

I can work part time 2-3 hours in a day, preferably around 8-10PM CST. I prefer an hourly rate and payments to be sent through western union or directly to my account.