Creating Seamless Travel Experiences | Expert Travel Virtual Assistant & Trip Planner

Hi, I’m Grace, an experienced Travel Virtual Assistant and Trip Planner passionate about helping you plan unforgettable journeys. Whether you're embarking on a business trip, a family vacation, or a thrilling adventure, I take care of all the details—ensuring a smooth and stress-free travel experience. From personalized itineraries and bookings to concierge services and travel advice, I’m dedicated to making your travel dreams a reality. Let me handle the logistics while you focus on exploring the world. Let's create your next perfect getaway

Work Terms

1. Availability & Communication:**
I am available Monday to Friday, from 9:00 AM to 6:00 PM (local time). I communicate Skype, WhatsApp, or project management tools like Trello or Asana. For urgent requests, I offer priority services outside regular hours at an additional rate. I aim to respond within 24-48 hours.

**2. Scope of Work:**
The services provided will be clearly outlined at the start of each project, including deliverables and timelines. Any additional services or changes to the scope will incur extra charges and will be agreed upon before proceeding.

**3. Payment Terms:**
I accept payments via PayPal, bank transfer, or agreed-upon platforms. A 50% deposit is required to begin, with the remaining balance due upon project completion. Payments are due within 7 days of invoicing; late payments may incur a 5% late fee after this period.

**4. Cancellations & Refunds:**
Cancellations within 48 hours of booking receive a full refund. After that, a 50% cancellation fee may apply for services already started. No refunds will be provided once deliverables are handed over, but revisions can be made within the agreed scope.

**5. Confidentiality:**
Your privacy is important to me. I will keep all your personal and travel information confidential and will not share it with third parties unless required by law.

**6. Revisions & Changes:**
One round of revisions is offered within 7 days of deliverables. Additional revisions will incur a fee based on time required. Major changes to the scope will be discussed, and new pricing and timelines will apply.

**7. Responsiveness & Client Expectations:**
I strive to respond to inquiries within 24 hours on business days. Clear and timely communication is required for smooth project flow. Clients are responsible for ensuring their travel documents are up to date.

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