General Virtual Assistant/ Call center Services
COMPANY PROFILE
ABOUT
Established in 2010, Grand Paragon Outsourcing Services (Grand Paragon/GPOS, formerly RBN Outsourcing Solutions) is a Naga City-based business process outsourcing services provider. We work with our partners in creating solutions that will increase their bottom-line and expand their horizons. We value the things that are important to our partners. We take pride in being part of our partners’ journey in achieving their goals and targets by providing training and manpower support. Grand Paragon is owned and managed by Renebeth Nopre. Renee has been part of the outsourcing industry since 2006 and has interfaced with clients from various industries globally. She has worked as an educator, virtual assistant, and technical support and customer care specialist.
OUR SERVICES
Virtual Assistant
We have the staff to provide you the following administrative services:
Administrative/Fielding Calls
• Answer calls, return emails, and similar tasks
• Provide various levels of customer service
• Type documents, mail letters, and take notes
Personal Assistant
• Serve as a point of contact for other team members
• Schedule meetings and manage daily calendar
• Book travel accommodations and car rentals
Marketing Support
• Manage blogs and social media accounts
• Create presentations and sales materials
• Collaborate with writers, graphic artists, and designers
IT/Technical Support
• Provide tech support to customers and vendors
Sales Support
• Drive traffic to online storefronts
• Create promotional campaigns
• Find and engage potential customers
Operational Tasks
• Advise on best business practices
• Build teams and recruit other virtual assistants
• Handle scheduling and delegate daily tasks
Research
We offer research service utilizing the internet and social media. We collect data through surveys and interviews and synthesize data from multiple sources to give you the most relevant information.
https://www.facebook.com/Gran
Founded: 2010
Work Terms
We operate 24/7 Monday - Sunday