As Grant’s manager during our working days at Bankwest, Grant proved to be a reliable and capable member of the Finance Systems functional support team. I witnessed his Oracle eBusiness Suite skills and knowledge develop and mature to an enviable expert level, a result of more than 10 years hands-on
experience implementing and supporting business users. Individually, he also contributed to various successful Oracle upgrades and implementation projects over the years in the organisation. His customer service-oriented attitude and focus on providing solutions always drew commendations from business end users and IT partners. At times of severity one issues, he did not hesitate to put in the hours to resolve them, using efficient troubleshooting methods. Junior staff looked up to him as a coach and mentor where he, in turn, freely shared his experience and knowledge. Grant is one of a rare breed who has the background to understand the business stakeholder
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Ling Tang Senior Consultant at Ernst & Young