I've got about 15+ years of IT experience ranging from Network Administration, Database Administration to Solutions Development.
I've been on the customer side of the house as a sysadmin since 2006, as well as the consulting side of the business. So I know what it is like to do heavy customization and also have to live with that customization. I've got an extensive background in IT. I'm originally from the Chicagoland area, but moved out to the wild west of Southern California.
I've worked in small orgs and large enterprise sized orgs. I've facilities business process from sales, marketing, accounting, operations, facilities management, HR and much more across 6 countries.
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http://certification.salesforce.com/verification?&fullname=Guillermo%20Pedroni