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Skills

  • Account Management
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Entry
  • Data Management
  • Freshdesk
  • Operations Management
  • Order Entry
  • Order Processing
  • Phone Support
  • Process Design

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Services

  • E-Commerce Order Processing and Support

    $5/hr Starting at $200 Ongoing

    Dedicated Resource

    -Responsible for reading and understanding retailer routing guides to extract all shipping requirements and entering the data into a document/process -Act as a conduit between the Sales team and Operations/Shipping...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Orientation

About

Drop Shipping & eCommerce Customer Service | Live Support Agent

Hello & welcome to my profile!

My name is Gulraiz, a 30-year-old professional from Pakistan with a background in Customer Service and Communications. I am an ENFJ-A type individual according to the Myers-Briggs Personality Test, known for being a strong extrovert who enjoys spending time with people and helping them. I possess excellent interpersonal skills and have been described as warm, affectionate, and supportive, making me a great team player and leader.

I have a strong track record of providing exceptional customer service, both in Business to Consumer and Business to Business interactions, having worked for fast-paced multi-national companies such as JP Morgan Chase & Co., Comcast and Google from 2010 to 2015.

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