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Skills

  • Admin Assistant
  • Amazon Advertising
  • Content Writing
  • CSS
  • Data Analysis
  • Data Collection
  • Data Entry
  • Digital Marketing
  • Document Conversion
  • eBay Listing
  • Facebook Ads
  • File Management
  • Form Filling
  • Google Certified
  • HTML

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Services

  • Admin Assistant, Virtual Assistant

    $10/hr Starting at $500 Ongoing

    Dedicated Resource

    Hi, I have over six years experience in providing administrative assistance and technical support through chat, email, phone and also face to face. My experience includes: I have worked with tools such...

    Admin AssistantCSSData AnalysisData CollectionData Entry

  • SEO Specialist

    $20/hr Starting at $700 Ongoing

    Dedicated Resource

    Hi,  I have 10+ years’ experience in SEO so we offer a complete range of search engine Optimization services & packages. My aim is to ensure that your website will continue to increase in its rankings,...

    Amazon AdvertisingContent WritingDigital MarketingFacebook AdsGoogle Certified

About

Admin Assistant and SEO Specialist

Hi,

I have over 10 years experience in providing administrative assistance and technical support through chat, email, phone and also face to face.

My experience includes:
1. Inbound Customer service (Live chat, Email, and Phone Support)
2. Data entry (Efficient with MS Excel, Google Docs and a wide range of CRM systems)
3. Sales (Live chat, Email, and Phone Support - mostly upselling)
4. Technical Support (Live chat, Email, and Phone Support)
5. Outbound Customer Service (Phone) I also have experience in IT Remote Assistance.
6.Drafting Letters.
7.Maintains Calendar and appointments.
8. Make Travel arrangements.
9. SEO & SMM

I have worked with tools such as Zendesk, Freshdesk, ICOMS, CSC (Customer Service Central), Connectwise, Labtech, Kaseya, and a wide range of softphones. I am very easy to work with, patient, hardworking, honest, organised, and great at multitasking.

I have Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management **
Email handling ** Order processing ** Experienced using the following : Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Airtable, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn

Work Terms

Open for contracts.