Challenging Job where I can leverage my strong technical, business and management skills with 22 years experience in IT positions of multinational companies.
22 years of IT experience including 13+ years of management in systems design and development, Large Implementations and 1st ,2nd line Support. Strategically and cost effectively utilize technology in alignment with corporate goals. IT Services Delivery and Operational Management.Consistently improve delivery items and service levels while reducing cost. Excel at strategic planning, building high-programs. Systems Crisis management ,Continuous service quality and processes improvement. Proven areas of expertise include:
• IT Applications Management (Development,Implementation and 24\7 Operational Support)
• Datacenter and Disaster Recovery Sites Operation and 24\7 Support.
• Office IT Operation and 24\7 Support(IT Service Desks,HW\SW Technical Support)
• IT Assets (HW\SW) Management and Budget Planning.
• ICT Infrastructure Design ,Implementation and Operation support.
• IT HW\SW Contracts Management & Vendor Negotiation.
• Finance ,Sales ,HR ,marketing and call center applications Management & Business consultation.
• Program & Project Management.
• IT Systems Large Scale Deployments.
• IT Governance ,KPI’s and Service Level Management.
• IT Process Improvement & Best Practices.
• IT Systems Performance and E2E Monitoring
• IT Systems Capacity Planning.
• Change ,Configuration CMDB and Release Management
Work Terms
Any
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