Bachelor's degree focused in Electrical Power And Machines from Ain Shams University. Experienced Content Manager with a demonstrated history of working in problem-solving and customer satisfaction fields. Skilled in AutoCAD, Analytical Skills, Communication, and Billing Services. Self-learner and great at working individually or as part of a team.
Experience:
- Content Management Specialist - Talabat
Aug 2019 – Present
Responsible for maintaining customer experience in the MENA region by understanding and resolving customers' requests efficiently while matching Talabat guidelines.
- Customer Care Advocate - Vodafone
Dec 2018 – May 2019
Education:
- Udacity
Data Analyst Nanodegree Data Analytics
2020 – 2020
Activities and Societies: Teaches the students the full journey of data analysis, starting from Formulating questions, Gathering data, Wrangling data, Exploring data and Drawing conclusions. It explains each step through videos and quizzes. I gained first-hand experience through working with different libraries such as NumPy, Pandas and Matplotlib.
- Ain Shams University
Bachelor's degree in Electrical and Power Transmission
2014 – 2019
Work Terms
Hours of operation: 11:00 to 20:00, but flexible
Hourly Rate: $2/hr
Method Of Communication: Discord, Slack or Hangouts for the fastest response (Emails and Calls are second choices)
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