Freelance Writer & Business Expert
Professional qualification & work experience brings with me expertise in Marketing, Operations, HR and Mass Communication. Highlights of work experiences and personal attributes are:
• Custodian of communication for University and Organization’s magazines, as well as Intranet (including content writing, essay writing, journals, blog posts and monitoring social media content). Company spokesperson for media handling and corporate affairs.
o Vice President Literary & Magazine Society, NBS NUST
o 1st position in Essay Writing Competition, All Pakistan PIEAS Expedition
o Publication of articles in International Conference on Statistical Sciences & Jinnah Business Review
• Designed and institutionalized various employee engagement & retention initiatives
• Vendor management including streamlining processes and negotiating
• Strong communication, interpersonal & presentation skills, empathetic listener and naturally inclined towards coaching
METRO Cash & Carry
Department Manager - Checkout, Customer Service & BART
• Complete management of check out – floor operations
• Ensuring smooth implementation of customer service
• Coordination with field sellers, delivery solution, security, floor staff, banks and the finance & accounts department
• Claims & complain management
Department Manager - Non Food
• Communication and consistent coordination with customers, suppliers, field sellers & buyers
• Maintaining market, competitor & price & product knowledge
• Ordering goods and ensuring availability
• Planning & implementing Metro Catalogue
• Managing stock level, receiving orders along with checking inventory and taking corrective measures to prevent losses
Human Resource Executive
• Employee Data Base Management & employee life cycle management
• Payroll management
• Recruitment
• Implementation of People Policies and Procedures
• Incident and grievance handling
• Conducting and delivering trainings & tracking employee progress via appraisal management
Work Terms
Flexible hours of operation based on client's availability and deadlines. I can be contacted through this website or even through Skype.