Before we partnered with Usama, we had an extremely outdated infrastructure and gear that wasn't up to par. We started out with a one-man IT company who was unable to meet our needs. Usama replaced our server and put us into a domain environment and kept us informed in their reasoning every step of
the way. Essentially, they brought us up to date. We were using tape for backups and Usama updated us to a hybrid cloud and on-premises backup solution. We previously had DSL and were switched to a more reliable internet service so we could be backed up via cloud. We also made our business more secure by implementing a firewall as we had no firewall prior, resulting in a far more effective and secure disaster recovery plan. Overall, Usama has provided unmatchable customer service with a tremendous quality of service that has resulted in minimized downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of services
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Amalia Surgical