Hi there Thank you for visiting this profile.
"Huraiz has been an incredible asset and value to our team! He is detail-oriented, thorough, insightful, smart, and also a genuinely kind and trust-worthy person! He has a keen eye, and continually searches for and suggests ways to improve and expand.
With over 8 years of experience in Customer Service and Technical Support, He has been able to gain insights on different operational fronts, from training and onboarding to customer support flow and team management.
I am a University graduate with a B.A in Commerce. My language and descriptive skills have earned me academic scholarships and recognition on national levels.- Provide assistance to various Customer Group training functions for developing instruction/training
Customer Service/Customer Support Experience:
● Zendesk support and Supervision
● Infusionsoft Administration
● Inbound Phone Support
● Outbound Phone Support
● Collections/ Billing Support (phone and e-mail)
● Hosting Online Customer Support Meetings
My goal has always been to exceed the expectations of both my employer as well as my customer.
Work Terms
For the projects valued under or equal to 2000USD;
50% advance on the signing of the contract
50% on final delivery
For projects above 2500USD;
a) 30% as project advance,
b) 40% during the work period
c) 30% on milestones completion,
Attachments (Click to Preview)
-